Who is responsible for the personal information collected on this site?
The Data Controller of your personal information is Kraco Car Care International Ltd at 4 Ambassador Place, Stockport Road, Altrincham WA15 8DB. Our registration number is 04057857 and VAT registration number is GB 991 2942 88.
What information do we collect?
We collect and use personal information (including first and last name, email, postal address, phone number and other similar contact data) that you provide to us on our website, by email, letter or phone.
How do we use your information?
We use the information you provide us to:
- Respond to queries or requests submitted by you.
- Process orders or applications submitted by you.
- Administer or otherwise carry out our obligations in relation to any agreement you have with us.
- Anticipate and resolve problems with any goods or services supplied to you.
- Create products or services that may meet your needs.
The legal basis for this processing is to perform the contract between us as it pertains to your requests or inquiries.
Will your information be shared with anyone?
We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.
We may also use Google Analytics to collect information regarding visitor behavior and visitor demographics on some of our services, and to develop website content. This analytics data is not tied to any personal information. You can opt out of Google’s collection and processing of data generated by your use of the services by going to: https://tools.google.com/dlpage/gaoptout.
Is your information transferred internationally?
How long do we keep your information?
We will only keep your personal information for as long as it is necessary to respond to your queries or requests or to fulfill the purpose for which the information was collected.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
If we become aware of any breach of your personal information, we will take steps to promptly assess and remediate the breach. Where appropriate, and in accordance with our legal obligations, we may also take steps to notify you about the breach.
Special Notice – if you are under 18 years old
If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
You have the following rights with regard to your personal information, all of which you may exercise by contacting us per the details below:
- Access, correct, update or request deletion of your personal information
- Object to processing of your personal information
- Restrict processing of your personal information
- Request portability of your personal information
- Withdraw your consent to use your personal information
- File a complaint with your local data protection authority or the Information Commissioner’s Office regarding how your personal information is handled
How you can contact us
Kraco Car Care International Ltd.
4 Ambassador Place
Altrincham WA15 8DB
Phone: +44 (0) 161-927-7000